Posts tagged ‘china’

October 28th, 2010

Apple Online Store (China)

Apple has finally launched its online store in China. It must have been a long process of getting everything in place (i.e. logistics, fulfilment, payment gateway).

This move is definitely a good step into the China market. I recently been to the 2nd flagship store in Shanghai, and the queue to purchase the newly released iPhone 4 was a long snaking one, with every customer holding a stack of cash to pay for their phone. Due to the nature of the market, consumers here do not usually use credit terms to make purchases, choosing instead to use cold hard cash. No waiting time, no credit terms, no bank delays … Apple gets cash in hand immediately. What a wonderful place for business!

In terms of pricing, the Apple still prices itself higher than at its Hong Kong stores, for reasons probably due to import tax, govt levy, etc … Hope this changes in the future. It is definitely a good strategy to get as much Macs/iPhones/iPods into the China market, when the entire population is growing, developing and continously upgrading themselves.

Apple Store China

July 27th, 2010

Social Media is not just a new media

Ogilvy One, recently released a study on social media in China. Named – Connected – it served to answer questions about how a client brand should and can navigate through a newly social world.

The report introduces this notion of “Frand”, where users mixes friends and Brands into their personal communities. For a brand, this presents huge opportunity to grow a brand identity and, conversely, to tarnish one.

I like the term “Frand”. It used to be that a brand message was clearly gotten from an advertisement, now with social media, brand message can no longer just be communicated in a singular fashion to the user. In true fashion of a social network, a brand message now mingles with friends’ messages, and if couple in the right tone and manner, will be even more powerful as users are readily able to share the brand message to their friends and friends of friends.

Staying authentic to the brand and providing content that users can easily share are the key to success in Social Media. Remember, a brand is no longer just a brand on a social network, it has evolved to be a Frand, and users will either like you and talk about you, or dislike you and also talk about you.

More on Ogilvy One Connected